Lagniappe Seminars Blog for November 2014

Is what they heard, What you said?

Today, I was once again, made aware of the fact that medical practitioners need to be clear and ensure that the patients, and/or their family/caregivers, understand what is happening with them, to them and what the plan is, AND to be a part of the team that forms the plan. So often an elderly person goes to the doctor, is evaluated, findings are reviewed and plan is made and yet when that person and his/her caregive leave the office, they are not sure what they heard.